Me to a man dressed in motorcycle gear, "Afternoon. What can I do for you?"
MDiMG, "I'm looking for a mask and stuff. You know, stuff to snorkel in."
Me, "Ok, right over here." I proceed to explain the gear.
About 45 minutes later after I had answered all his questions and picked out gear that fit him well. I ask, "That should pretty much do it. Is there anything else you need today?"
MDiMG, "Oh, I'm not getting anything here. I'm ordering it online. I just needed to try it all on. Thanks!"
It took every ounce of my willpower to not kick the SOB in the junk. I understand getting information, but really? Ignoring that we're partially on commission, wouldn't you think that an employee would want to make a sale for the small business he works for? Would you go to a restaraunt, sit down and ask the waiter about all the items on the menu and then say, "Thanks - the chicken pasta sound good. I'm going to go home and make it right now!"?!?
I am also aware that this probably happens all the time, and I get it. The internet is cheaper for a lot of things. But to have the balls to waste someone's time and then tell them outright that you did it intentionally?
Urge to kill rising....
Monday, December 1, 2008
Customer Quote of the Month - December
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